frequently asked questions - blissmobox
What is blissmobox?
It's a membership service to discover exceptional organic & eco products that are safer and better for you, your family and your planet. Members get their choice of box each month, and selection varies based on themes & seasons.
How do I get to choose?
Around the 15th of every month, we'll send you an email with the featured boxes for that month. You'll then have until the end of the month to make your selection -- but don't wait too long as each box is limited in quantity. If you don't like any of the boxes you'll have the option to "skip" that month and and receive a credit to use towards a future box. For example, if you were to skip July, you would have the option to select two boxes in August. If we don't hear from you by the end of the month, we'll select a box for you based upon your purchase history.
How much does it cost?
For only $19.95/month, you'll get between $20 and $40+ of product delivered to your door around the 5th of every month (we ship around the 30th of every month). More than the savings, you'll discover products that are better & safer to put "in you, on you and around you."
What if I get a box and I don't like what's in it?
We want you to be happy with your box and if for any reason you are not let us know and we'll do what we can to make it right.
What if I get a box and some of the products are damaged?
While we do what we can to ensure that the products will reach you in mint condition, occasionally products do get damaged. If this happens to one of your boxes, simply take a photo of the damaged product and send it along with your name and email address to box (at) blissmo (dot) com and we'll replace the product if we can, or credit your membership the value of the product.
What if I want to cancel my subscription?
We'd hate to see you go, but we understand that a few of you might move out of the country and no longer need your blissmobox subscription. ;) To cancel for any reason, simply email box (at) blissmo (dot) com and we'll take care of it. If that month's box has already shipped (around the 30th of each month) when you cancel but you have yet to receive it, we'll cover return shipping.
Where do you ship the blissmobox?
At this time, we are only shipping the blissmobox to the continental United States. We expect to cover all 50 states and offer the box in Canada very very soon....
What is blissmo?
Our mission at blissmo is to introduce you to exceptional products safer & better for you, your family and your planet. Think great brands like Method, PACT Underwear, and Pangea Organics. Learn more about us here, and our curation philosophy here.
Don't see your question? Email us at box (at) blissmo